⚡ SparkFlare EA
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Privacy Policy

Last Updated: September 1, 2026

1. Information We Collect

We collect the following information to provide and improve our service:

Information you provide:

  • Email address - for license delivery and communication
  • MT5 account number - for license activation and binding
  • Payment information - processed by Paddle (we never see your card details)

Information collected automatically:

  • Broker/server name - for compatibility diagnostics
  • Account balance and equity - for usage statistics
  • Trading performance data - for product improvement
  • IP address and access times - for security monitoring

我们收集以下信息以提供和改进服务:

您提供的信息:

  • 电子邮箱 - 用于授权交付和沟通
  • MT5账号 - 用于授权激活和绑定
  • 支付信息 - 由Paddle处理(我们无法看到您的银行卡信息)

自动收集的信息:

  • 券商/服务器名称 - 用于兼容性诊断
  • 账户余额和净值 - 用于使用统计
  • 交易绩效数据 - 用于产品改进
  • IP地址和访问时间 - 用于安全监控

2. How We Use Information

We use collected information for the following purposes:

  • To verify license validity and manage subscriptions
  • To deliver the Software and send important notifications
  • To provide technical support
  • To monitor for license abuse or unauthorized sharing
  • To improve the Software based on aggregate usage patterns
  • To comply with legal obligations

我们收集的信息用于以下目的:

  • 验证授权有效性并管理订阅
  • 交付软件并发送重要通知
  • 提供技术支持
  • 监控授权滥用或未经授权的分享
  • 根据聚合使用模式改进软件
  • 履行法律义务

3. Data Storage and Security

Your data is stored on secure servers with the following protections:

  • All communication between the EA and our servers is encrypted
  • License verification uses HMAC signature validation
  • Payment data is processed by Paddle, a PCI-DSS Level 1 certified provider
  • Access to personal data is restricted to authorized personnel only
  • We do not store credit card numbers, bank details, or trading passwords

While we implement reasonable security measures, no method of transmission over the Internet is 100% secure.

您的数据存储在安全的服务器上,具有以下保护措施:

  • EA与我们服务器之间的所有通信均经过加密
  • 授权验证使用HMAC签名验证
  • 支付数据由Paddle处理,Paddle是PCI-DSS一级认证服务商
  • 个人数据的访问权限仅限于授权人员
  • 我们不存储信用卡号、银行信息或交易密码

虽然我们采取了合理的安全措施,但互联网上没有100%安全的传输方式。

4. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

  • Paddle - for payment processing and subscription management
  • Resend - for email delivery
  • Law enforcement - when required by legal process

We never share your trading data, account balance, or performance metrics with third parties for marketing purposes.

我们不会出售、出租或交易您的个人信息。我们仅与以下方共享数据:

  • Paddle - 用于支付处理和订阅管理
  • Resend - 用于邮件发送
  • 执法机构 - 法律程序要求时

我们绝不会出于营销目的与第三方共享您的交易数据、账户余额或绩效指标。

5. Cookies and Local Storage

Our website uses minimal local storage:

  • lang - remembers your language preference
  • adminKey - stores your admin panel access key (admin only)

We do not use advertising cookies, tracking pixels, or third-party analytics.

我们的网站使用最少的本地存储:

  • lang - 记住您的语言偏好
  • adminKey - 存储您的管理面板访问密钥(仅管理员)

我们不使用广告Cookie、追踪像素或第三方分析工具。

6. Data Retention

We retain your data as follows:

  • License records - retained for the duration of your subscription plus 2 years
  • Trading statistics - retained for 12 months, then aggregated
  • Email communications - retained for 24 months
  • Payment records - retained as required by tax law (7 years)

You may request deletion of your data at any time by contacting us.

我们按以下期限保留数据:

  • 授权记录 - 订阅期内加2年
  • 交易统计 - 保留12个月,之后进行聚合处理
  • 邮件通信 - 保留24个月
  • 支付记录 - 按税法要求保留(7年)

您可以随时联系我们申请删除数据。

7. Your Rights

You have the following rights regarding your personal data:

  • Access - request a copy of your data
  • Rectification - correct inaccurate data
  • Erasure - request deletion of your data
  • Portability - receive your data in a standard format
  • Objection - object to certain processing
  • Withdraw consent - withdraw consent for optional processing

To exercise these rights, contact us at QQ 791350237 or WhatsApp +86 176 1283 6068.

您对个人数据享有以下权利:

  • 访问权 - 要求获取您的数据副本
  • 更正权 - 更正不准确的数据
  • 删除权 - 要求删除您的数据
  • 可携权 - 以标准格式接收您的数据
  • 反对权 - 反对某些处理行为
  • 撤回同意 - 撤回对可选处理的同意

如需行使以上权利,请通过QQ 791350237 或 WhatsApp +86 176 1283 6068 联系我们。

8. Children's Privacy

Our service is not intended for anyone under 18 years old. Trading in financial markets requires legal adulthood in your jurisdiction. We do not knowingly collect data from minors.

我们的服务不适合18岁以下人士使用。金融市场交易需要达到您所在司法管辖区的法定成年年龄。我们不会有意收集未成年人的数据。

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email. Continued use of the service after changes constitutes acceptance.

我们可能会不定期更新隐私政策。如有重大变更,我们将通过邮件通知您。变更后继续使用服务即表示接受新政策。

10. Contact

For privacy-related inquiries:

  • QQ: 791350237
  • WhatsApp: +86 176 1283 6068

隐私相关咨询:

  • QQ:791350237
  • WhatsApp:+86 176 1283 6068